Integration

Webhooks

Get every call and SMS event the moment it happens. Jet posts real-time JSON payloads to your endpoint so you can build the automations your business actually needs.

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Real-Time Call and SMS Events

  • A JSON message posted to a URL you control the instant something happens on your account
  • No polling, no waiting for the next sync — notified within seconds of the event
  • Turns Jet's call tracking and cloud telephony platform into an event source you can plug into anything
  • If your team can host an endpoint, you can react to live phone and messaging activity however you like

Events You Can Subscribe To

  • Subscribe only to the events that matter to your workflow — each delivered as it occurs
  • Call started — a tracked call has connected, with the source number, tracking number and attribution data
  • Call ended — duration, answered status and recording reference included
  • Missed call — ideal for triggering an instant callback alert
  • Voicemail left — with a link to the recording and transcript
  • SMS received — inbound text on one of your numbers, with the full message body

Developer-Friendly by Design

  • Clean JSON over HTTPS with a consistent structure across event types
  • Stable schema and clear field names — no proprietary format to learn
  • Signature header on every request so you can verify it genuinely came from Jet
  • Automatic retries with backoff if your endpoint is briefly unavailable
  • Configure multiple endpoints and pick which events each one receives

Build the Automations You Need

  • Wire phone activity straight into the tools your team already uses — no manual exports, no nightly batch
  • Post a Slack or Microsoft Teams alert the second a high-value call is missed
  • Create or update a record in your CRM as soon as a call connects
  • Push call and SMS events into a data warehouse or custom dashboard
  • Trigger an SMS or email follow-up automatically after a voicemail is left
  • Prefer no-code? Pair webhooks with our Zapier integration to connect thousands of apps

Built on an Australian Network You Can Rely On

  • Australian owned and operated since 2006
  • Jet runs its own telco network — events come straight from the source, not a reseller layer
  • Billing in AUD, with no exchange-rate surprises
  • Local support team — clear answers when you're integrating against our platform

Start Building With Webhooks

Real-time call and SMS events, delivered as JSON, ready to automate.

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