Feature

SIP Trunk

Connect your existing PBX or cloud phone system to Jet's Australian carrier network over the internet — and keep your numbers, your hardware, and your way of working.

What Is SIP Trunking?

  • Replaces the physical phone lines that used to connect your office to the telephone network
  • Voice travels as data over your internet connection instead of copper or ISDN circuits
  • The Session Initiation Protocol (SIP) sets up and manages each call
  • Links your on-premise or cloud PBX directly to Jet's own Australian carrier network
  • Keep the phone system you already own — Jet delivers the dial tone, numbers and routing behind it

Why Move to a Jet SIP Trunk

  • ISDN is being switched off across Australia — SIP trunking is now the standard for business voice
  • Lower line rental and call costs compared with ISDN circuits
  • Add or remove call channels as your business grows or seasonal demand changes
  • Keep your existing PBX investment — no need to rip and replace hardware
  • Carry inbound and outbound calls over a single internet connection
  • One Australian provider for numbers, voice, and support, billed in AUD

Built on Jet's Australian Network

  • Jet Interactive has owned and operated its own telco network since 2006
  • Voice carried and supported here in Australia — not handed off to an overseas reseller
  • End-to-end control of the network keeps call quality high
  • Fast troubleshooting and a single point of contact — not a chain of third parties

Scale Channels to Match Demand

  • Sold in channels — each channel is one concurrent call
  • Provision the channels your team actually uses, not fixed ISDN-style blocks
  • Right-size your channel count so you are not paying for capacity you never use
  • Scale up quickly ahead of a campaign, sale period, or new office opening
  • Suit contact centres, multi-site businesses, and growing teams alike
  • Pair with Jet inbound numbers and call routing for a complete voice setup

Reliability, Failover & Number Porting

  • Automatic failover routing to keep inbound calls answered during an outage
  • Divert to a backup destination — another site, a mobile, or voicemail — if your primary connection drops
  • Number porting for your existing geographic and inbound numbers
  • Customers keep dialling the numbers they already know
  • Add new local, national, or 1300/1800 numbers when you need them
  • Australian-based support to help plan and run the cut-over

Connect Your PBX to Jet

Modern SIP trunking on an Australian network — keep your phone system, lose the legacy line costs.