What Is Call Tracking?
Trackable phone numbers on your ads, pages, and campaigns — so every inbound call is matched to the source, campaign, and keyword that drove it.
Jet closes the gap
High-Value Leads
Why Phone Calls Convert
When someone picks up the phone, they've usually done their research and are close to deciding.
Phone leads convert at higher rates and values than web forms — especially in trades, health, legal, automotive, and home services. If those calls aren't measured, you're optimising on half the picture.
Contact Us- Often still researching
- Comparing several options
- May never reply
- Done their research
- Close to deciding
- Talking to you now
The Jet Difference
CRM in your Google Ads
Sales-outcome optimise your ad spend with CRM Sync — feed closed deals straight back into Google Ads so it bids on revenue, not just clicks.
Every conversion value you see in Google Ads is a real sales outcome pulled from your CRM — so Smart Bidding optimises toward booked revenue instead of raw lead volume.
Explore CRM Sync| Campaign | Conv. | Conv. valueCRM |
|---|---|---|
| Brand – Search | 42 | $72,400 |
| Tyres – Generic | 31 | $48,900 |
| Service – Local | 28 | $39,500 |
| Display – Remarketing | 27 | $23,400 |
The Jet Difference
Live Mobile Tracking
View the marketing source before you answer the call — every lead’s campaign, keyword and channel surfaced live on your phone, the moment it rings.
See the mobile appVoicemail
The Jet Difference
Call Tracking, $0 Call Cost
Remove the most expensive part of call tracking — pay for the platform, not per minute. Scale your tracking numbers without scaling your bill.
View pricingOn Every Call
What You Capture on Every Call
50+ data points captured on every call — turning an anonymous ring into measurable marketing data.
Source
The traffic source that drove the call.
Medium
The marketing medium — cpc, organic, email, and more.
Campaign
The specific campaign behind the call.
Keywords
The exact search term, captured via DNI.
Landing page
The page the caller was on when they dialled.
AI transcript
A searchable transcript with intent signals.
Call duration
How long the call lasted.
Call status
Answered, missed, or sent to voicemail.
Channel
The channel the call came through.
Tracking number
The Jet number the caller dialled.
Caller number
The caller's own line (CLI).
Number type
1300, 1800, local, or mobile.
Direction
Inbound or outbound call.
Call ID
Unique identifier for the call.
Start time
When the call started.
Answered time
When the call was answered.
End time
When the call ended.
Dial time
How long it took to connect.
Google click ID
The gclid from a Google Ads click.
Meta click ID
The fbclid from a Meta ad click.
Meta click cookie
The fbc value for Meta attribution.
Meta browser ID
The fbp browser cookie for Meta.
GA client ID
The visitor's Google Analytics client ID.
GA session ID
The Google Analytics session ID.
Web session ID
The visitor's Jet web session ID.
User ID
Identifier for the assigned user.
Referrer
The referring URL before the visit.
Referrer domain
The domain that referred the visitor.
Page URL
The full URL the caller was on.
Tracked website
The website the call was tracked on.
Site code
The DNI tracking site code.
Geo route
The geographic route applied.
Geo data
Full geographic routing detail.
Postcode
Caller postcode captured.
Postcode data
Full postcode routing detail.
IVR selection
The menu option the caller chose.
IVR prompt
The prompt the caller responded to.
IVR data
Full detail of the IVR interaction.
Queue
The queue that handled the call.
Queue data
Full queue handling detail.
Queued time
When the call entered the queue.
Queue answered time
When the queued call was answered.
Call flow
The call flow that routed the call.
Call flow version
The version of the call flow used.
Dial plan
The dial step that connected the call.
Dial data
Full detail of each dial attempt.
Answering point
The destination that answered.
Handled by
The user or extension that took the call.
Service
The service handling the call.
Service group
The service group for the number.
Time-of-day route
The time-based route applied.
Time-of-day data
Full time-of-day routing detail.
Account number
The Jet account the call belongs to.
Mode
The tracking mode in use.
20 Years in Australia
Call Tracking since 2006
Established Sydney, Australia
Most call tracking platforms are built for the US or UK market, then retrofitted for Australia. Jet is different.
Our Own Network
Australian-owned and operated on Jet's own carrier-grade network — not a reseller of someone else's.
Superior Tracking Accuracy
Jet enriches every call with telco-level data — network information, location, and timestamps — for accuracy others can't match.
Australian Support & Expertise
Local support from a team that knows the Australian market — backed by deep call-tracking expertise.
Close the Loop
From Call to ROI
Capturing call data is only half the value. Jet pushes every call and its attribution into the tools you already use — alongside the deal value it generates.
Google Analytics, Google Ads, Meta, Microsoft Ads, and CRMs like Salesforce and HubSpot all receive the call and the revenue behind it. And because Jet runs its own Australian telco network, your numbers, routing, and billing are handled locally in AUD.
Contact UsFAQ
Call Tracking Questions, Answered
Do I need to change my existing phone numbers?
No. Tracking numbers sit in front of your existing lines — calls still ring your normal phones. You can use new Jet numbers for campaigns or port your current numbers across at no charge.
Will call tracking change the caller's experience?
Not at all. Callers dial a normal number and reach you exactly as they would today — no menus, no delays, no difference in call quality. All the attribution happens behind the scenes in your reporting.
What's the difference between static numbers and DNI?
Static numbers attribute calls to a single fixed channel — ideal for offline media and individual campaigns. Dynamic Number Insertion swaps the number on your website per visitor, attributing web calls down to the keyword. Most businesses use both.
Which platforms and CRMs does Jet integrate with?
Jet pushes call data into Google Analytics, Google Ads, Meta, and Microsoft Ads as conversions, and into CRMs like Salesforce and HubSpot. You can also connect anything else via Zapier or webhooks.
Is Jet Australian owned and supported?
Yes. Jet Interactive is Australian owned and has operated since 2006 on its own carrier-grade telco network — local number supply, cleaner Australian caller ID, billing in AUD, and support in your timezone.
How much does call tracking cost?
Plans are billed in AUD with no lock-in contracts — a monthly platform fee plus usage. See the pricing page for a full breakdown, or talk to our team for a quote tailored to your call volumes.
Get Started
See Which Marketing Makes the Phone Ring
Attribute every call to its true source — and spend your budget where it earns.