CRM

CRM Sync

Keep call and contact data flowing automatically between Jet and your CRM — so every call record, recording and attribution detail lands against the right contact, in real time.

One Source of Truth for Every Call

  • Jet and your CRM aligned on the same contact and call data
  • Every call, recording and attribution written to the matching contact
  • Updates made in either system flow through automatically
  • Reporting you can trust — no manual reconciling

Automatic Two-Way Data Flow

  • Inbound and outbound calls logged against the matching CRM contact as activities
  • Call recordings and AI-generated transcripts attached to the contact's timeline
  • Source, campaign and keyword attribution written to your CRM fields
  • Contact updates made in your CRM reflected back in Jet
  • New callers automatically created as contacts or leads when no match exists

Smart Contact Matching and De-Duplication

  • Matches on phone number first, with fallbacks to other identifiers
  • Australian number formats normalised — every variant resolves to one person
  • Existing contacts updated, never duplicated
  • De-duplication rules keep your database clean as call volume grows

Works Across Major CRMs

  • Salesforce — calls, recordings and attribution synced to leads, contacts and opportunities
  • HubSpot — call activity and source data mapped to contact and deal records
  • Custom and in-house CRMs via webhooks for real-time event delivery
  • Thousands of additional apps through Zapier when no native connector exists
  • Captured at the source on Jet's own Australian network — no third-party middlemen

Real-Time Updates, Not Overnight Batches

  • Call records, recordings and attribution land as calls complete
  • Full context of the last conversation before your team follows up
  • No overnight jobs, no stale data

Keep Your CRM in Sync With Every Call

Automatic, two-way, real-time — connect Jet to your CRM and stop chasing data.