Articles
Leveraging Call Analytics to Stay Ahead of the Competition: Its Role in Success Stories For Australian Companies
Leveraging Call Analytics to Stay Ahead of the Competition: Its Role in Success Stories For Australian Companies Australia has become home to millions of competitive
The Impact of Cloud-Based Phone Systems on Productivity and Efficiency
The Impact of Cloud-Based Phone Systems on Productivity and Efficiency Alert! Your competitors are only a few clicks away from you! You know this, of
How AI-Powered IVR Systems are Transforming Call Centres in Australia
How AI-Powered IVR Systems are Transforming Call Centres in Australia Contact centre automation has started to evolve with advancements in AI, machine learning, CRM and
Five Ways Call Routing Technology is Transforming Customer Service in Australia
Five Ways Call Routing Technology is Transforming Customer Service in Australia Picture this: you are using a service and trying to make critical calls for
8 Tips for Enhancing Call Queue Management
8 Tips for Enhancing Call Queue Management If we consider the customers’ viewpoint, what steps will you take when contacting a business that experiences inadequate
Using Call Tracking to Measure Marketing Effectiveness
Using Call Tracking to Measure Marketing Effectiveness Let’s imagine you run a business with no call tracking for marketing. What will happen next? Sure, missed
How Inbound Numbers Can Benefit Your Business in Australia
How Inbound Numbers Can Benefit Your Business in Australia In 2022, the number of actively trading businesses in Australia has reached 2,569,900. Statistics show that
Creating a Professional Voicemail Strategy to Improve Customer Service
Creating a Professional Voicemail Strategy to Improve Customer Service Technology integration in business has become a crucial step. It enables companies to deliver exceptional customer
How can a Cloud Mobile Phone System Save Costs for Small Businesses?
How can a Cloud Mobile Phone System Save Costs for Small Businesses? Anyone in business will claim that today’s customer has the power to impact
Improving Your Sales Strategy with Call Tracking and Recording
Improving Your Sales Strategy with Call Tracking and Recording Let’s face it every sales call brings excitement as every conversation holds outstanding opportunities and challenges.
The Benefits of Call Recording and Queue Management for Customer Service
The Benefits of Call Recording and Queue Management for Customer Service Have you ever run a business? If yes, you might know the game-changing power
What Features Should You Look for in a Business Phone System
What Features Should You Look for in a Business Phone System? The number of businesses has reached 333.34 million worldwide in 2023. It means that
Jet Cloud Mobile over Star Link
Jet Cloud Mobile over Star Link Now that Star Link is available Australia-wide and in over 40 countries, many Australians are beginning to use the
You Can Run Your Entire Jet Business Phone System Over Star Link
You Can Run Your Entire Jet Business Phone System Over Star Link The Jet Business phone system offers a more dynamic and flexible way to
What is Geographic Routing, and How Does it Work?
What is Geographic Routing, and How Does it Work? Australian businesses can improve customer service by ensuring customer calls go to the right department or
Improve Your Customer Service with a Virtual BPX
Improve Your Customer Service with a Virtual BPX Customer service for Australian business is more important now than ever before. In fact, globally, 59% of
Supporting Your Remote and Hybrid Teams with a Cloud Hosted PBX
Supporting Your Remote and Hybrid Teams with a Cloud Hosted PBX Over the past few years, many businesses have adapted to more flexible work environments
eSim vs Cloud Sim
eSim vs Cloud Sim SIM card technology has been advancing quickly over the last few decades, and Jet Interactive has optimized Cloud SIM technology to
Give Staff a Business Mobile Number Without the Second Phone
Give Staff a Business Mobile Number Without the Second Phone Many Australian organizations have resorted to giving their staff members a second phone to distinguish
How to Optimize Call Queues for a Better Customer Experience
How to Optimize Call Queues for a Better Customer Experience A cloud hosted PBX can help Australian businesses ensure customers have the best call experience
Turn Your Mobile Into a Call Centre With Jet Soft Phone
Turn Your Mobile Into a Call Centre With Jet Soft Phone By using the Jet Soft Phone, you get more than just a convenient way
How to build a sophisticated IVR in minutes
How to build a sophisticated IVR in minutes An IVR (interactive voice response), also sometimes called an Auto Attendant, is an essential feature of any
‘When does your business need an IVR’
When does your business need an IVR IVR or Auto Attendants as they are also known, help your business handle calls more efficiently by diverting
How Australian Businesses Can Use a Cloud PBX to Boost Marketing Performance
How Australian Businesses Can Use a Cloud PBX to Boost Marketing Performance A cloud-based hosted phone system offers powerful insights into all your business calls.