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Leveraging Call Analytics to Stay Ahead of the Competition: Its Role in Success Stories For Australian Companies

Matt Cahill June 23, 2023

Leveraging Call Analytics to Stay Ahead of the Competition: Its Role in Success Stories For Australian Companies Australia has become home to millions of competitive businesses across various industries. The growing competition has brought a more critical focus on innovation and efficiency, where call centre analytics reporting is vital. Some of the major industries […]

Using Call Tracking to Measure Marketing Effectiveness

Nimesha Bandara May 30, 2023

[…] negative consequences. Today advanced features of cloud based phone system brings various opportunities for businesses to measure the effectiveness of their marketing campaigns. Using call-tracking metrics allows companies to identify the reach and visibility of the movements and provides valuable data for further analysis. The adoption of call tracking for marketing has become more […]

Business Phone Systems LP

Matt Cahill July 20, 2023

[…] telcom guru who can help get your phone system set up perfectly or take your current phone operations to the next level. Book A Product Demo https:// www.jetinteractive.com.au/wp-content/uploads/2022/02/Top-10-Jet-Interactive_Draft_07_Final.mp4 With the conveniece of Jet Mobile The easiest and most cost-effective way to add Australian Mobile numbers to your business. Trusted By Jet Interactive works with […]

Call Tracking LP

Matt Cahill July 13, 2023

[…] feeds directly into your reporting software including Google Analytics. Book A Product Demo How it works/Benefits Our call tracking software uses dynamic telephone numbers to give you complete data on your marketing activities. Understand your customers better, optimise marketing campaigns, and maximise ROI. Call Recording Optional call recording capabilities so you can listen to […]

Five Ways Call Routing Technology is Transforming Customer Service in Australia

Nimesha Bandara June 9, 2023

[…] have a conversation. Now, just forget it!  You can break free from those old, clunky phone systems and enter a world where the hosted phone system has come to make a change. Say hello to a future where calls are smooth, reliable, and stress-free due to new advanced call routing technology.  67% of customers […]

How AI-Powered IVR Systems are Transforming Call Centres in Australia

Nimesha Bandara June 19, 2023

[…] Automation Through the Years: A Year-by-Year Transformation Journey Early Call Centers (1960s-1970s): In the 1960s, call centres became a new concept in customer services. During this period, companies mainly relied on basic manual processes, where operators manually handled call geo routing and documented customer information on paper. While they seem too “old” by today’s […]

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