[…] built from the ground up to provide insightful call reporting and analytics that enables companies to pinpoint where callers drop out of phone calls, monitor staff performance, Understand the busiest periods and departments, View how callers are making their way through your IVR and call tracking that has led to your customers picking up the […]
[…] marketing that drives each call and give you info like marketing source, keywords used, landing page path, and converting page. Discover Enhanced Marketing Insights with Phone Recording Understand key product selling points, customer concerns, and how to make the sale by listening to recordings of sales calls. Our sales call recording software allows your […]
[…] outcomes. Effective customer call process requires a detailed approach to call queues and management. Let’s examine the data and numbers from various surveys to gain a deeper understanding. 95% of companies find call recording crucial for quality assurance and training. 85% of companies reported using recorded calls for dispute resolution. The Financial Industry Regulatory […]
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HOME CALL TRACKING Make Data-Backed Decisions Based on Caller Behavior Understand what’s driving your inbound calls and which advertisements or marketing efforts are making the biggest impact Get in Touch https://www.jetinteractive.com.au/wp-content/uploads/2023/10/Jet-Call-Tracking-and-Analytics-Overview.mp4 Capture session information from calls All contained within Jet’s reporting GA4 and Google Ads compatible Integrate with your CRM Use Jet Interactive’s Solution: […]
[…] about call volume, duration, outcomes, agent performance, and other metrics to make more informed decisions and gain a competitive advantage. Call data record analysis provides a deeper understanding of customer behaviour and preferences. Businesses gain insights into customers’ needs, expectations, and pain points by analysing caller demographics, service level metrics, and satisfaction ratings. This […]
