[…] work like these many Australians, you know that it can be difficult to shift certain aspects of your business to accommodate a spread-out team, but the truth is, remote work is here to stay, at least in some capacity. So, as you take a look at your current systems and processes, it’s important to […]
[…] Tracking inbound call analytics product and features, but now Jet has expanded its reporting to include Agent and Call Centre Reporting, and company wide Call Flow analys is. Get in Touch CALL TRACKING What advertising is driving each call – LIVE? Call Tracking is often described as ‘Google Analytics for phone calls’ as its […]
The Impact of Cloud-Based Phone Systems on Productivity and Efficiency Alert! Your competitors are only a few clicks away from you! You know th is, of course, but what actions do you take to beat the competition? Your customers are the core of the competition. Businesses strive to win the attention, loyalty, and satisfaction […]
[…] spending, identifying cost-saving opportunities, and negotiating better contracts with your service providers. We help you manage your telecommunications ensuring compliance with service level agreements, and resolving any issues that may arise. We offer comprehensive service desk support to ensure that your telecommunications systems and applications are always up and running. Â With our telecommunication […]
[…] Build and create the most powerful Call Queues within seconds not weeks. Get in Touch Call Queues are vital for a positive customer experience. Without them it is impossible to manage call levels at peak times with the number of staff you have to answer the phone. While no customer likes to stay in […]
[…] internet access – including if you’re connected via Star Link. Even in remote areas of Australia, you can access and manage your Jet Phone System. Star Link is now Australia-wide and is perfect for connecting to the internet in more remote locations. Whether it’s a beach house or a long RV road trip across […]
